Skip to content

Make Sure Your People are Prepared, Protected, & Well Trained.

Providing Training Courses & Consulting for Public Safety Organizations in Minnesota and Beyond.

Make Sure Your People are Prepared, Protected, & Well Trained.

Providing Training Courses & Consulting for Public Safety Organizations in Minnesota and Beyond.

Advancing excellence in policing and public safety.

Police and public safety agencies face many management and leadership challenges in today’s rapidly changing environment. CENTURION SKILLS offers unique consulting and advisory services to law enforcement, public safety organizations and private businesses.

Our team includes subject matter experts from the public and private sectors who bring real-world solutions and best practices to the pursuit of excellence in policing and public safety.

We provide public safety agencies with the knowledge, skills and best practices needed to serve their communities and build public trust.

Our training and consulting services are built on these key principles:



Ethical Solutions,

Community Partnerships and Engagement

Our Training Services

Police officers face special challenges when dealing with people living with various conditions including mental illness, drug or alcohol additions, autism, PTSD, and others.  Assessing the level of danger can be difficult, but specialized training can help officers to understand and de-escalate these situations.

Community leaders have recognized that implementing de-escalation strategies for the workplace is good business. They have asked us to use the underlying principles of de-escalation to design appropriate workplace strategies to effectively prevent or manage workplace disputes.

CENTURION SKILLS has been a leader in the design, development, and delivery of de-escalation trainings for law enforcement and other public safety professionals.

De-escalation Courses

We offer three different courses, each with its own specific focus:  

  1. Mental illness and behavior disorders
  2. Military veterans in crisis
  3. “Pre-escalation” awareness and communication techniques including Alternative Dispute Resolution (ADR).

Internal Affairs Courses

Transparency, public accountability, and justice are foundational principles of policing in a democratic society.

Our Internal Affairs classes teach officers how to conduct effectively, timely, and impartial investigations that uphold the public trust. The 3-day classes provide officers with a comprehensive base of knowledge and a set of proven practices, that will prepare the new investigator to confidently conduct these important cases.

Other Training Courses

  • Everyday De-escalation Strategies for Managing Workplace Disputes
  • De-escalation Training
  • Crisis Intervention and Mental Illness Crisis Training
  • Conflict Management and Mediation
  • Recognizing and Valuing Community Diversity and Cultural Differences, including Implicit Bias
  • Tribal Community Engagement – Native American Tribal Series I-IV
  • Community Engagement Strategies and Problem Solving

Our courses comply with the NEW MN POST training mandates that went into effect July 1, 2018.

Consulting Services

Solutions for Effective Policing

Peer to Peer exchanges and agency assessments are proven strategies that bring new ideas to organizations who want to increase their effectiveness. Police and public safety agencies are also facing management and leadership challenges caused by the rapidly changing environment.

In both cases, Centurion Skills offers customized consulting and advisory services, conducted by our team of subject matter experts from the public and private sectors, who bring real-world experience and practical solutions to agencies seeking to expand their community engagement practices or conduct a resource and staffing analysis.

If you would like more information about Centurion Skills consulting services, please call William Micklus at 612-817-0653 or click on the Contact form to request more information.

Centurion Skills provides consulting services to public safety agencies on topics including:

  • Organizational and operational assessments
  • Promotional processes
  • Executive placement
  • Policy development and review
  • Executive Coaching
  • Community policing strategies and solutions
  • Strategic Planning
  • Leadership Development
  • Team Building
  • Personnel performance expectations and measurements
  • Conflict management
  • Problem solving
  • Customized training

About Our Instructors & Consultants

Our team is comprised of experienced public safety and private sector professionals who bring both academic and real-world solutions to today’s challenges.

Recognized as an effective diversity consultant, Mr. Micklus was chosen to join a team to train the officers of the U.S. Capitol Police Department in diversity practices. This led to his participation in the design and delivery of both the classroom and Train the Trainer versions of the U.S. Department of Justice sponsored Public Safety De-escalation Strategies for Military Veterans in Crisis. This popular program was re-funded several times due to the successful application of its teachings.

Northwestern University selected Micklus as a Course Director for their prestigious School of Police Staff and Command (SPSC) executive training program and the Upper Midwest Community Policing Institute designated Bill as their Associate Director where he managed training projects such as the Native American Training Series and delivered those classes to Tribal Police and Communities across America. The State of Minnesota funded a training initiative called De-escalation Strategies for Persons with Mental Illness or Behavior Disorders in Crisis which gained support of veterans in the state. Micklus’ testimony before the legislature helped to ensure the program’s continued funding. Micklus began his police career in the City of Burnsville, MN where he and his family are still proud to call home.


Our team of instructors reflects the diversity within our communities and represents a balanced  perspective of the community safety personnel state wide. A staff comprised of both in-service and post -service law enforcement professionals, legal and academic scholars, and career military personnel are supported by a leadership team that includes a Fortune 100 business executive and mental health advisors. Together, they are committed to providing a challenging and engaging learning environment while enhancing the safety margins for those operating in a dangerous profession.


Funding Partner

Centurion Skills partners with the Minnesota Department of Public Safety, Office of Justice Programs to provide grant funded De-escalation training in the use of adaptable crisis intervention techniques that will enhance the safety and effectiveness of Community Safety Personnel state-wide.